Privacy

Privacy Policy for Full Moon Balloons

Who We Are

Website URL: www.fullmoonballoons.uk
Company Name: Full Moon Balloons
Contact Information:

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If you use our contact form, we collect your name, email address, and any other information you provide in your message. This data is retained for customer service purposes and is not used for marketing purposes.

Cookies

Our website uses cookies to enhance user experience. By using our website, you consent to the use of cookies. The types of cookies we use include:

  • Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the site.
  • Persistent Cookies: These remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Analytics

We use third-party analytics services to help us understand how visitors use our site. These services may collect your IP address, browser type, referring/exit pages, and other anonymous usage data. You can opt out of analytics tracking by visiting the respective service’s privacy policy.

Who We Share Your Data With

We do not share your personal data with any third parties except for the purpose of operating our website and providing our services. These third parties include:

  • Web Hosting Provider: To host our website and store data.
  • Analytics Providers: To analyze website usage and performance.

How Long We Retain Your Data

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Comments: Indefinitely unless requested for removal.
  • Contact Form Submissions: 6 months.
  • Analytics Records: 1 year.

What Rights You Have Over Your Data

You have the right to:

  • Access your personal data.
  • Request correction of the personal data we hold about you.
  • Request deletion of your personal data.
  • Object to processing of your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us at privacy@fullmoonballoons.com.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. We ensure that any data transferred outside the European Union is safeguarded to European data protection standards.

Contact Information

For privacy-specific concerns, please contact us at:

Additional Information

How We Protect Your Data

We implement various security measures to maintain the safety of your personal data. This includes encryption, two-factor authentication, and regular security audits. Our staff is trained in data protection.

What Data Breach Procedures We Have in Place

In the event of a data breach, we have procedures in place to promptly respond and mitigate any damage. This includes internal reporting, notifying affected users, and cooperating with regulatory authorities.

What Third Parties We Receive Data From

We may receive data from third parties such as analytics providers, which helps us improve our website and services.

What Automated Decision Making and/or Profiling We Do with User Data

We do not engage in automated decision making or profiling that affects users’ legal rights or significantly impacts them.

Industry Regulatory Disclosure Requirements

We comply with all industry regulatory disclosure requirements related to data privacy and protection.

Last updated: [17/07/24]